Friends

So EUK is in administration, which means that we can't get any music, DVD or games products from them. While it's bad for the stores, it's even worse for us since we rely on EUK to ship orders to our customers. We've temporarily stopped taking orders and now we're writing to thousands of customers to tell them that we're going to cancel the orders that they placed with us.

What we're trying to do is give ourselves a fighting chance of getting these customers back when we get back to some degree of normality. By being honest and open with our customers, we hope that they'll see that we're doing everything we can to protect their interests and hopefully they'll give us a second chance.

Anyway, these are difficult times for all of us, but I've been in similar situations before and I've noticed that two things happen. First, people start to work together better - the politics and self-interest become less important and you find that everyone pulls together for the common good.

Second, you rediscover the value of having great friends. As soon as the news about EUK broke, the wonderful Helzo texted me to see if everything was OK. We've been through some some stuff, Helzo and me, but it meant a lot to know she was thinking of me.