I'm indebted to Dan for posting this on Twitter. Web developer Jason Roe thought he'd discovered a flaw in Ryanair's website while booking a flight, and blogged about how it seemed that users could book a flight for a charge of '0.00'.The response from one of Ryanair's developers is classic, and the official corporate response is just as bad - both showing a complete lack of understanding of social media.
It's hilarious in its own right, but as I read it I couldn't help but think the attitude was very reminiscent of one of our ex-zavvi colleagues. I wonder if you can guess who? Answers on a postcard or feel free to drop some clues into comments (no names please...).
Oh, and yes, the Ryanair calendar girl photo is entirely gratuitous since you mention it.
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3 comments:
Blimey, reading that brings back memories. Do they breed them somewhere?
Remember in Lord of the Rings where they pulled orcs out of the slime? I think it works a bit like that.
Now whoever could you be referring to....?
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